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Getting a New PCP

Helping Your Teen Transition to an Adult Primary Care Provider (PCP)

As your teen moves toward adulthood, one important step is establishing care with an adult Primary Care Provider (PCP). This transition can feel unfamiliar—for both you and your teen—but it is a key part of helping them take ownership of their health while staying well supported.

What is a Primary Care Provider (PCP)?

A Primary Care Provider (PCP) is the main medical provider your teen will see in adult healthcare. While the transplant team will continue to play an essential role, the PCP focuses on overall health, not just transplant‑related care. An adult PCP can:

  • Provide routine checkups and preventive care
  • Treat common illnesses such as colds, infections, or minor injuries
  • Help manage ongoing conditions like asthma or high blood pressure
  • Order vaccines and recommended health screenings
  • Refer your teen to specialists when needed
  • Maintain a complete medical history over time
  • Communicate with the transplant team to support coordinated care

Together, the PCP and transplant team form the foundation of your teen’s adult healthcare.

Why is a PCP important for transplant recipients?

Even with a strong transplant team, a PCP plays a critical role in your teen’s long‑term health. A PCP helps ensure that:

  • New symptoms or illnesses are addressed quickly
  • Health concerns are identified and discussed
  • Care is coordinated across multiple providers
  • Your teen’s overall health is supported—not just their transplanted organ
  • Your teen receives guidance on reproductive health issues and concerns

Having both a PCP and transplant team creates a more complete, reliable healthcare support system as your teen transitions into adulthood.

How can parents help find an adult PCP?

If your teen is transitioning from pediatric care, here’s how you can help:

  • Ask your teen’s pediatrician for recommendations, especially for providers familiar with transplant care.
  • Check your insurance company’s website or call the Member Services number on your insurance card.
  • Reach out to trusted contacts such as other health care providers (including your transplant team), school nurses, or social workers.

Involving your teen in this process—while offering guidance—helps build confidence and decision‑making skills.

What to Consider When Choosing a PCP

When contacting adult practices, you and your teen may want to ask:

  • Are you accepting new patients?
  • Is a referral needed to establish care?
  • Do you care for patients who have had transplants?
  • Do you accept our insurance?  
  • What are typical copays for your services?
  • Where is the office located? Is parking or public transportation available?
  • What are the office hours? Are same‑day or walk‑in visits offered?
  • How are urgent questions or after‑hours concerns handled?
  • Is a social worker available to help with resources or support services?
  • How would you work with the transplant team if any issues occur with their transplant health?

These questions can help identify a practice that fits your teen’s unique needs.

What to bring to the first adult PCP visit

You can help your teen prepare by making sure they bring:

  • A health summary from their pediatric provider
  • Medical information from the transplant team
  • An up‑to‑date medication list
  • Their vaccination record
  • A list of current healthcare providers and contact information
  • Photo ID
  • Insurance card (or digital copy)
  • A written list of questions or concerns
  • A support person, if helpful

Encourage your teen to take the lead, even if you attend the visit with them.

 

Understanding how the PCP office works

It’s helpful for your teen to learn the “day‑to‑day” details of the new practice, including:

  • How to schedule, cancel, or reschedule appointments
  • What to do if they are running late
  • How to contact the office with questions or concerns
  • How test results will be shared

Learning these skills supports independence and reduces stress over time.

A final word for parents

It’s normal for this transition to feel uncomfortable at first—for both parents and teens. Building trust with a new adult provider takes time. Your continued encouragement, support, and gradual stepping back can help your teen feel more confident managing their own healthcare.

 

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This content was developed independently by AST and supported by a financial contribution from Sanofi